![]() ![]() Once an account has been deleted, any call metrics on your Analytics page will reset. Enter an alternate email address or phone number that is linked with your Microsoft account. Your new account should now appear on the list of aliases. Choose the option you want, fill in the details, and then click the Add alias button. You can use the same email service youve been using, or you can take this opportunity to switch to a service that better meets your needs. Add, remove or update an email address or phone number. You can create a new new email address on the service or you can add an existing email from another site as your new alias. In order to change your email address, youll need to create a new account. Can I delete a User’s data before I change their email address?Ībsolutely! If you need to delete a User's data prior to changing their email, we recommend first deleting the user and then sending an invite to the new email. Most email services do not allow you to change your existing email address. Meaning, all call and message history associated with the previous email address still exists. Select ‘ Options’ (to the right of their account details) to access the drop-down menuįAQs How come I can still see a User’s call and message history after their email has been updated?Ĭhanging a user's email address does not delete the historic data, it only updates the User's email address. ![]()
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